Shipping & Returns

Shipping

Worldwide shipping is available.

Orders are prepared before dispatch.

Estimated delivery times depend on the destination and shipping method selected at checkout.

Tracking details will be sent by email when available.

Customers in applicable jurisdictions may have statutory rights to return online purchases.

Returned products must meet the conditions stated in our Refund Policy.

Damaged, faulty or incorrect items should be reported to: hello@vellaire.shop

International duties, VAT or import charges may depend on the customer's destination and checkout configuration.

Final wording will later be updated according to our markets and shipping setup.