Refund Policy

Last updated: placeholder. This page contains draft wording pending legal review.

Returns

Eligible online orders may be returned in line with applicable statutory withdrawal rights.

Items must be unworn, unwashed and in their original condition.

Approved refunds are issued to the original payment method once the return has been received and inspected.

If your item arrives damaged, faulty or incorrect, contact hello@vellaire.shop within 14 days.

Return shipping responsibility will be confirmed once our shipping setup is finalized.